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Summary of Golden Nugget Customer Service Calls

12 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
01:53 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Golden Nugget to Ask about:

Staff:

  • “Unsatisfactory customer service”

Request for Information:

  • “Question about sports betting”

Other:

  • “Formal complaint.”
  • “My car was damaged in the parking garage”
  • “Left a basket full of clothes in Gold tower room 418.”

Golden Nugget Rating Stats

2.1 out of 5 stars
based on 36 reviews
See all 67 reviews

Rating stats

  1. 18 reviews
  2. 6 reviews
  3. 4 reviews
  4. 7 reviews
  5. 1 review

About Golden Nugget

Top 5 Golden Nugget Products

Room, Casino Game, Buffet, Check In Facility, Facility

Top 5 Likes about Golden Nugget

One i remember finding wallet and giving back to casino, Hotel, Clean every thing, Casino service and the food

Top 5 Dislikes about Golden Nugget

Bad customer service, Very bad customer service and dirty rooms, Treated like unwanted guest, Stolen luggage, Security way of thinking and accusations made of me

Summary

Golden Nugget is a luxury casino-hotel located in Las Vegas, Nevada on the Fremont Street Experience. The property is owned and operated by Landry's Restaurants. It is the largest casino in the downtown area, with a total of 2,345 deluxe guest rooms and suites. It has also maintained AAA's Four Diamond rating consecutively for 32 years from 1977 through 2009. It is one of only two resorts inside the city limits of Las Vegas to earn this distinction, the other being The Resort at Summerlin. Golden Nugget was founded in 1946. Thus it is considered to be one of the oldest casinos in the city. Golden Nugget has a rich media history, a lot of movies such as Diamonds Are Forever (1971), Smokin' Aces (2006), Next (2007), The Grand (2008) were filmed there.

Golden Nugget reviews and complaints

Golden Nugget is ranked 123 out of 1311 in Hotels and Resorts category

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Golden Nugget Stats

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