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won 400.00, asked for a check to keep it from wife for xmas, still waiting - 6 weeks now...complete joke... emailss, calls, no luck yet..customer service= pathetic. they stated they resubmitted the check and to wait another week. When I offered to pick it up they...
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2.0
#1128021
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It's on recording this as Social Security agent told me my money would be on my other card I want to see it being on my dad's phone number in Topock Arizona when I use the phone at my dad's house at 928-768-6323 when I call the Social Security agent and she said it...
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#1113056
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My luggage was stolen and later found and one of the exits at the Nugget. They insist their employees had nothing to do with it, what I keep trying to get across is that I had my claim ticket the entire time, how did my luggage leave the Bell Desk. They aren't taking...
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1.0
Laughlin, Nevada
I didn't like
  • Stolen luggage
#1104048
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Golden Nugget - Overall very good hotel but don't eat there. Worst buffet

Golden Nugget
#1103013
Stayed 9-14a 9-17. Hotel nice staff great but buffet? Worst ever. Over priced for what food is available around you. Pool? Every chair is touching. Ugh.
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Golden Nugget - Hurricane irma

Golden Nugget
#1102353
2.2
Details
We were unable to leave on our check out day. The hotel staff said we vould stay in our room for a new total of $425 No thank you that was their KIND OFFER We were needless to say VERY DISAPPOINTED
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Golden Nugget - Slot attendant Martin 39149 5

Golden Nugget
#1097712
4.2
Details
I feel very secure when I know Martin is on the floor he's always coming to check on us making sure that we are okay we have a wonderful time down at the Golden Nugget especially when he's on the floor I feel very sick to her and I appreciate everything he does sincerely Michelle Sheldon thank you very much
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Golden Nugget - Bed bugs in a.c new jersey

Golden Nugget
#1063925
3.1
Details
Three times we got bed bugs. No more staying there. Still dealing with them in our home
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Billing Practices
Cleanliness
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Service terrible,staff unpleasant,food terrible,slots too tight,not clean environment,after dumping $2K+ we were awarded $13.80 towards food buffett, rooms were clean,but all personell were so gloomy,the majority kept their heads down instead of saying hello &...
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1.2
#1103961
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I walked in the casino and as soon as jose srcurity he asked me to leave he followed me out andi demanded a reason he said his casino is not to go in and just use 5 dollars that the limit was 40 dollars . i laughed .then he stated that im welcomed in the casino when...
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1.9
I liked
  • One i remember finding wallet and giving back to casino
I didn't like
  • Security way of thinking and accusations made of me
#1097847
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I do not think you can play at a tighter casino. The odds on the online games are a joke. Forget it if you have a little hit. It will shut you down like turning off the lights. They should be fined for how much of a joke it is. I don't expect to win every time but I...
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#1090429
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We were charged for a resturant on the 12th of July we did not eat at. During our stay we did not charge any thing to our room. The resturant was called Tillys. In order to charge a bill to my room me or my husband would have to show id and sign. I want this fixed...
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5.0
I liked
  • Clean every thing
I didn't like
  • Getting a charge for a resturant we did not eat at
#1075206
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I live in Henderson and went to meet friends, staying in the hotel at the Golden Nugget (3 couples, 1 couple celebrating their anniversary). We had dinner and drinks in the Pizzeria and the men went off to gamble and us 4 ladies went out to the slots. We chose a big,...
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1.0
I didn't like
  • Attitude to welcome slot players
#1064735
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3 of us never played black jack in a casino before. It's a simple game but we thought for our first time we would find an empty so we didn't disturb veteran players. We approached the table and I told the dealer it was our first time. She immediately acted bothered...
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h.kitchener
h.kitchener

Sorry to hear your "feelings" were hurt. Probably best for your psyche that you hide out in a darkened room somewhere, alone so this doesn't happen again.

1.0
#1055197
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I made a deposit of $20 from my bank account. Happily, I then won approximently $350 plus dollars. When it came time for me to cash out my winnings Golden Nugget put me through a torture spree of verification after verification and please let it be noted that this was...
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2.5
I didn't like
  • Accusations made by the payments department
#1051963
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